Privacy policy

Last update: December 2020

This privacy policy defines and informs you of the way in which KOMORI-CHAMBON S.A.S (hereinafter referred to as “KOMORI-CHAMBON”) uses and protects the information you transmit to us, if applicable appropriate, when you use this site accessible from the following URL: (hereinafter the “Site”).

Please note that this confidentiality policy may be modified or supplemented at any time by KOMORI-CHAMBON, in particular in order to comply with any legislative, regulatory, jurisprudential or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications are binding on the User as soon as they are put online. The User should therefore regularly consult this confidentiality and use of cookies policy in order to be aware of any changes.


In general, you can visit the KOMORI-CHAMBON site without disclosing any personal information about you. In any case, you are not obliged to transmit this information to KOMORI-CHAMBON.

However, in case of refusal, you may not be able to benefit from certain information or services that you have requested. As such, KOMORI-CHAMBON may in certain cases be required to ask you to enter your name, first name, email address, telephone number, company (hereinafter your “Personal Information”). By providing this information, you expressly agree that it will be processed by KOMORI-CHAMBON, for the purposes indicated in point 2 below as well as for the purposes stated at the end of each form.

In accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, and the Data Protection Act of January 6, 1978 as amended, KOMORI-CHAMBON informs you of the following points:

1. Identity of the controller

The controller is KOMORI-CHAMBON S.A.S Address:

11 Avenue Buffon

CS 26329

45063 ORLEANS Cedex 2


2. Purposes of processing

KOMORI-CHAMBON may process your Personal Information:

(a) for the purposes of provide you with the information or services you have requested

(b) for the purpose of collecting information allowing us to improve our Site, our products and services (in particular by means of cookies);

(c) for the purpose of contacting you regarding various events relating to KOMORI-CHAMBON, including in particular product updates and customer support.

3. Recipients

Only KOMORI-CHAMBON is the recipient of your Personal Information. These, whether in individual or aggregated form, are never transmitted to a third party, notwithstanding the subcontractors to which KOMORI-CHAMBON uses (you will find more information about them in point 7 below). Neither KOMORI-CHAMBON, nor any of its subcontractors, sells the personal data of visitors and Users of its Site.

4. Retention period

Your Personal Information is kept by KOMORI-CHAMBON only for the time corresponding to the purpose of the collection as indicated in 2 above, which may not in any case exceed 36 months.

5. Data-processing Rights and Freedoms

You have the following rights regarding your Personal Information, which you can exercise by writing to us at the postal address mentioned in point 1 or by filling out our contact form.

> Right to access and communicate data

You have the right to access your Personal Information.

However, due to the obligation of security and confidentiality in the processing of personal data that KOMORI-CHAMBON is responsible for, you are informed that your request will be processed subject that you provide your identity proof, by production of a scan of your valid identity document (in the event of a request using our dedicated electronic form) or a signed photocopy of your valid identity document (in the event of a written request).

KOMORI-CHAMBON informs you that it will be entitled, if necessary, to oppose manifestly abusive requests (by their number, their repetition or systematic nature).

To help you in your process, particularly if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter developed by the French Data Protection Authority (CNIL).

> Right to rectify data

Under this right, the legislation empowers you to request rectification, updating, locking or even erasing data concerning you which may prove to be inaccurate, erroneous, incomplete or obsolete.

Also, you can define general and specific directives relating to the fate of personal data after your death. Where applicable, the heirs of a deceased person may demand that the death of their relative be considered and / or to make the necessary updates.

To help you in your process, in particular if you wish to exercise, on your own account or on behalf of one of your relatives deceased, your right of rectification by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter developed by the CNIL.

> Right to oppose

The exercise of this right is only possible in one of the two following situations:

1. When the exercise of this right is based on legitimate reasons; or

2. When the exercise of this right is intended to prevent the data collected from being used for commercial prospecting purposes.

To help you in your process, in particular if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in point 1, you will find by clicking on the following link a model letter developed by the CNIL.

6. Response times

KOMORI-CHAMBON commits to respond to your access request, rectification or opposition or any other request for additional information within a reasonable period of time which may not exceed 1 month from receipt of your request.

7. Authorized service providers and transfer to a third country of the European Union

KOMORI-CHAMBON informs you that it uses its authorized service providers to facilitate the collection and processing of the data you have communicated to us. These service providers may be located outside the European Union and communicate the data collected through the various forms on the Site (with the exception of the form allowing you to exercise your Computer and Freedoms rights which is offered and used by KOMORI-CHAMBON).

KOMORI-CHAMBON has previously ensured the implementation by its providers of adequate guarantees and compliance with strict conditions in terms of confidentiality, use and data protection. In particular, vigilance has focused on the existence of a legal basis for carrying out any transfer of data to a third country.

8. Complaint with the competent authority

If you consider that KOMORI-CHAMBON is not respecting its obligations with regard to your Personal Information, you can address a complaint or request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically by clicking on the following link:


When you first connect to the KOMORI-CHAMBON website, you are warned by a banner at the bottom of your screen that information relating to your browsing may be saved in files called “cookies”. Our cookie policy allows you to better understand the provisions that we implement in terms of navigation on our website. It informs you in particular about all the cookies present on our website, their purpose (part I.) and gives you the procedure to follow to configure them (part II.)

1. General information on the cookies present on the site of KOMORI-CHAMBON

KOMORI-CHAMBON, as editor of this website, may install a cookie on the hard drive of your terminal (computer, tablet, mobile, etc.) in order to guarantee you smooth and optimal browsing on our website.

“Cookies” (or connection witnesses) are small text files of limited size that allow us to recognize your computer, tablet or mobile in order to personalize the services we offer you.

The information collected through cookies does not in any way allow you to be identified by name. They are used exclusively for our own needs in order to improve the interactivity and performance of our website and to send you content tailored to your areas of interest. None of this information is communicated to third parties except when KOMORI-CHAMBON has obtained your prior consent or when the disclosure of this information is required by law, by order of a court or any authority. administrative or judicial empowered to know.

To better inform you about the information that cookies identify, you will find a table below listing the different types of cookies likely to be used on the KOMORI-CHAMBON website, their name, their purpose as well as their retention period.

2. Your preferences on cookies

You can accept or refuse the deposit of cookies at any time

During your first connection to the KOMORI-CHAMBON website, a banner briefly presenting information relating to the deposit of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing to browse the KOMORI-CHAMBON website (by loading a new page or by clicking on various elements of the site for example), you accept the deposit of cookies on your terminal. You are also deemed to have given your consent to the deposit of cookies by clicking on the “X” icon to the right of the banner at the bottom of your screen.

Depending on the type of cookie, it may be imperative to collect your consent to deposit and read cookies on your terminal.

a. Cookies exempted from consent

In accordance with the CNIL recommendations, certain cookies are exempt from the prior collection of your consent to the extent that they are strictly necessary for the operation of the website or have the purpose of exclusive to allow or facilitate electronic communication. These include session ID, authentication, load balancing session cookies as well as cookies for customizing your interface. These cookies are fully subject to this policy insofar as they are issued and managed by KOMORI-CHAMBON.

b. Cookies requiring the prior collection of your consent

This requirement concerns cookies issued by third parties and which are qualified as “persistent” insofar as they remain in your terminal until their deletion or their expiration date.

As such cookies are issued by third parties, their use and storage are subject to their own privacy policies, which you will find below a link. This cookie family includes audience measurement cookies (in particular Google Analytics), advertising cookies (which KOMORI-CHAMBON does not use) as well as social network sharing cookies (in particular from Facebook and Twitter).

Audience measurement cookies establish statistics concerning the frequentation and use of various elements of the website (such as the content / pages you have visited). These data help to improve the ergonomics of the KOMORI-CHAMBON website. An audience measurement tool is used on this website:

> Google Analytics, whose privacy policy is available (in English only) from the following link:

Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share part of the content published on the KOMORI-CHAMBON site, in particular via a sharing application “button” depending on the social network concerned. Two types of social network sharing cookies are present on the KOMORI-CHAMBON site:

> Facebook, whose cookie policy you can consult by clicking on the following link: / policies / cookies /

> Twitter, for which you will find the options dedicated to controlling or restricting the use of cookies as well as the cookie policy:

c. You have various tools for configuring cookies.

Most Internet browsers are by default configured so that the deposit of cookies is authorized. Your browser offers you the opportunity to modify these standard parameters so that all cookies are systematically rejected or that only some cookies are accepted or refused depending on their issuer.

PLEASE NOTE: We draw your attention to the fact that refusing to store cookies on your device is nevertheless likely to alter your user experience as well as your access to certain services or features of this website. Where applicable, KOMORI-CHAMBON declines any responsibility concerning the consequences linked to the degradation of your browsing conditions which occur because of your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences do not constitute damage and you cannot claim any compensation for this fact.

Your browser also allows you to delete existing cookies on your terminal or to notify you when new cookies are likely to be placed on your terminal. These settings have no effect on your browsing but make you lose all the benefit provided by the cookie.

Please read below the multiple tools available so that you can configure the cookies placed on your terminal.

d. Your Internet browser setting up

Each browser offers its own cookie management settings. To find out how to change your cookie preferences, you will find the links below to the help you to access your browser menu provided for this purpose:



Internet Explorer:



For more information on the tools for controlling cookies, you can consult the CNIL website: https: //www.cnil. fr / fr / cookies-the-tools-to-master them.

For any question or request for additional information relating to this cookie policy, please contact us using our Contact form.